Privacy Policy

Introduction

ProEd et al Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Our registered address is 27 Old Gloucester St, London WC1N 3AX. Our company registration number is 13058977.

Information We Collect

We may collect and process the following information about you:

Personal Information

• Name and contact details (email address, telephone number, postal address)
• Date of birth and age
• Parent/guardian contact information (for students under 18)
• Educational information (current school, year group, academic interests)
• Payment and billing information
• Dietary requirements and medical information relevant to programme participation
• Emergency contact details

Technical Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process programme applications and enrolments
• Provide and manage our educational programmes and services
• Communicate with you about your booking, including confirmations and updates
• Process payments and manage accounts
• Ensure the safety and wellbeing of programme participants
• Send marketing communications (where you have opted in)
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Processing necessary to perform our contract with you (e.g., providing programme services)
• Consent: Where you have given explicit consent (e.g., marketing communications)
• Legitimate interests: Where processing is necessary for our legitimate business interests
• Legal obligation: Where we need to comply with a legal requirement

Data Sharing and Disclosure

We may share your personal information with:

• Programme venues and accommodation providers (as necessary for programme delivery)
• Payment processors to handle transactions securely
• Third-party service providers who assist in operating our website and services
• Professional advisers (lawyers, accountants) where necessary
• Regulatory authorities where required by law

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations. Programme records are typically retained for 7 years after programme completion.

Your Rights

Under UK data protection law, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request restriction of processing of your personal data
• Portability: Request transfer of your data to another organisation
• Objection: Object to processing based on legitimate interests or for marketing
• Withdraw consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, please contact us at info@pro-ed.co.uk.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyse web traffic and improve our services. You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from taking full advantage of the website.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside the UK. Where we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

Children's Privacy

Our programmes are designed for students aged 11-18. We are committed to protecting the privacy of children and young people. Where a student is under 18, we require parental or guardian consent before collecting personal information. Parents and guardians have the right to access, correct, or delete their child's personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: